So you requested 2 withdrawals: one 4 BTC and other one is 30 BTC, right? Sorry I can't read the Russian in the screenshot photo that you provided.

You should talk to Stunna, PM him on forum. See what he can do on the situation. Most of the time I think he'll be able to at least give you an explanation as to why there has been such a delay, and getting the admin involved in such a big withdrawal could help as well.

I'm sure they're not holding withdrawals for no reason. But 1 month is definitely a very long time to be waiting.

Would like to see Stunna/Edward respond to this thread.