Hope you've learnt your lesson here. Nowhere online is it okay to promote a coin. It's called shilling at best, it's called spamming at worst. My advice: just open another support ticket, or respond to the one you opened. And wait. You broke a rule and it's not uncommon at all for spammers to be ignored. That's what happens when you break rules (which actually is just common sense).
To ask in the Yobit thread directly:
https://bitcointalk.org/index.php?topic=914975.0