You clearly don't know the meaning of word scam!

Your account was  banned/blocked because of the wrong CAPTCHA and that is informed clearly on site, if you have slow connection then don't claim, wait  for the page to load or come back after some time, I have maybe missed one or two times with the wrong CAPTCHA code, I take care not to repeat that same.

On the other end Yes I do agree there is lots of delay in withdrawal because of no funds in each/some coines!