hi mate please read the FAQ/HowTo. withdrawals are enabled after the coins were 4 days in the pool. afterwards withdrawals are processed every 24hours. kind regards

@bluehorseshoe: Why do you come up a 3 month old transaction now and dont try to find a solution earlier? And I cant imagine some of our support agents would shut down a legit ticket without a reason. And your 1700 XGOX have a total worth of 2.5USD. No one will ever intend to scam anyone for that. So please PM me your XGOX address we will send you your coins ( we will add +100% XGOX for your troubles ) no matter what happened to your coins