Post
Topic
Board Mining (Altcoins)
Re: Swedish ASIC miner company kncminer.com
by
operador
on 12/10/2013, 08:01:05 UTC

Now imagine having no access to your miner, no return emails and having to wait until 4:30am to call their customer service to talk to someone that can't help you.  All the while mining ~400Gh (an admitted improvement over 150 from the last 2 days)...

I'm sure they will eventually make things right with me, but it will be too late.  After all, I've now been mining for 3 days for grand total of .8 BTC (yes that was a period before the Cool.

I really just want to talk to someone that has physical access to my miner and can troubleshoot it. In my opinion, people that paid an extra $2200 for hosting shouldn't be worse off than those that had them shipped.  

Yes, I am in the same boat as you are, got 100 GH/s for days, finally reached 400 yesterday but by no means am I getting close to 550.
Plus I mined on their pools for a full day and a half and I haven't seen any coins and since they don't have stats (WFT!) who knows what that pool is doing.

I am emailing support every day, I am getting an answer every 2 days but the answer is always useless although polite.

I am hoping that hosted people like us, will have another round of compensation...