Why can't you credit my deposits the way you credited for other people in the past? They had same problems, with same type of coins and same issues with payment ID.

This is highly unfair treatment between customers, when one person gets the service for a 10% fee, whereas other one gets his funds stolen.

I even offer you to pay double for your troubles, but you simply ignore my messages, both private and public, let alone support tickets.

Who operates an exchange like that? Most exchanges solve this type of problem without a fee and quite quick, and yet I have been trying to reach out to you for nearly a month and you just 'copy-paste' same BS answer. What is most surprising, that for another customer in the past, you did the exact same, but in the end still credited their $krb coins (which are identical to $IPBC given the technicalities). So why am I treated differently?

I am more than certain that you credited those coins to your personal wallet long time ago and instead of helping an exchange user, used it for your own disposal.

Highly disappointed in such communication. No wonders most people are upset with your exchange, due to all problems and worst customer support ever.