Hi Enky,

Actually you asked for a refund on an option you purchased before we swapped over. I offered to buy it from you at the greater of the price you paid or the intrinsic value.

That's a little different.

My quick update is that we're rewriting the Exchange API to deal with numerous changes made at Mt. Gox; Gox had gone dark on us for a while, but I think we're close to having feature parity from before the crash, based on some API additions Mark made last night.

Sorry for being out of touch; my life got crazy. As penance, I've hired a support person and programmer, Bitoption Support on the forums. He'll be in and commenting and helping out M-F at the least.