Hi Everyone,
I am Okay, I got many nice requests for a personal update in the last day.
Here's my story -- I pulled out all the stops to launch Bitoption and carved as much family and work time out as I possibly could about a month ago. It was up and running, and then Mt. Gox crash happened, necessitating a similar two week death march, roughly, to fix against the new API, plus fix some open issues you all had discovered.
I got overwhelmed (and needed to see my kids and dayjob again for a bit).
During that period, there were four withdrawal requests that took longer than two days to process; two are still outstanding, and should get out today. I'm sorry about that, I'm aiming for 12 hour response time, plus automating everything that can be so there's zero wait time.
As penance, I've hired someone to work on this full-time -- Ryan, codename Bitoption Support on the forums (he's currently waiting to get out of the newbie jail here in the forums).
What Ryan is doing right now is writing a market-making bot; we will be posting it to github and open sourcing it pretty soon now. It's pumping out put/call prices, but it needs to be tested, and it will need a few new API functions written. I'm hopeful that Friday / Saturday it will go out, but one of us will update here in any event.
What I'm doing right now is encapsulating the Mt. Gox exchange API into a testable framework, one that we'll be able to use for other exchanges. We used to be able to do all our bookkeeping with Mt. Gox API calls, this is no longer the case, and that's part of what's taking the extra time; we have to implement a bunch of little tricks to make sure we don't have nasty race conditions in the exchanging portion.
We also needed to implement our own deposit mechanics, since Mt. Gox no longer provides the same deposit support. That's mostly done.
I promised European only as of 6-30, but I've been hesitant to do so when I'm unable to fully test new changes, a lot is in flux all at once, again a sort of sticking point that I'm working to rehab right now with the codebase.
Essentially, I beg your pardon, and I'm working on improvements as fast as I can, plus I'm putting my money where my mouth is to make sure this gets off the ground. Let me know if you have thoughts or suggestions.