At first PD support said that I need to pass for manual review, then Edward contact me for KYC, i've provided every single document and pictures he asked for. That was 10 days ago, and still no one can provide me with information where is my money.
Does that mean that you have to verify KYC in prime dice now or because you had funds in your account, i am not able to log into my old account too, lucky for me i do not have any funds in it, but they wanted me to provide my old IP address and transaction details which is over a year back and i really do not have those details with me and since there is no funds in my account i could just move forward.