They said their shipping rates have gone down.  I also have only ever paid the 5% GST tax.  I have never been charged any Duty, even the time I went into the Customs office myself to declare the one high value shipment.  I always used DHL, never any duty, just $14.00 cnd for fee and whatever the 5% tax is.  Yet, everyone complains about UPS.. umm yeah.. Its UPS they have been doing that for decades.