Just an Update: Knc did get my order mixed up with a later order somehow, as I was a day 1 2xx order and to there credit they owned up to it and offered 10 btc or a refund, which I definitely respect which we never would have heard from those other companies, I just hope they get it right for everyone as I do believe they had the best intentions and this response proves just that, to me anyways.
WOW KNC has scored major points with me with this. Unprecedented so far with ASIC manufacturers.
I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.
Even more points! While not perfect, it's looking like KNC is going to be a very legit company IMO.