Try to ask about another carrier like EMS or regular post. They also provide tracking number. Delivery time could be longer, but you definitely will receive your order.
I Ordered 5 Onda D1800 motherboards recently from Letine/Alibaba and got them shipped via DHL using the same address, so I'm wondering why they can't ship?
Anyway will try to ask for another shipment method.
Hi!
We understand your frustration and we are sorry for not being able to ship to your country at the moment.
As we stated the reason for not being able to ship out was because there are more regulations and paperwork to fill out to ship to your country and we did not meet the shipping deadline because of the Chinese New Year Holiday that just started in China. If it were not for the Holidays then we could have shipped out your order. Again, we are truly sorry for the inconvenience we caused you. After the Holidays end at the end of February we can still ship out your order if you are interested.
Thanks for your replay, guess I have no other choice, I will wait then.
I will send you an email to confirm, thank you.