I sold some coins in the middle of July and early August, did 2 withdrawals (few days each after each sale) to my US bank account, and still nothing. I've talked to them numerous times, always being courteous, but I'm still getting the ring around. In august, they told me 2-3 weeks, now they simply say, "we've got a backlog and working on the queue." To add insult to injury, I recently received an email stating that they can "manually" process my transfer for a 5% fee if I am in a hurry for funds, essentially quadrupling the $60 charge for 2 wire transfers, and when I asked how long this other process would take, they still did not give me a timeline. Why are you even offering me this other process if you don't know how long this takes? Honestly, at this point, I'm moving my bitcoins out because they are just being scumbags. As good as they were, they won't be anymore at this rate.