I should have listened to this post before placing an order.  It's been almost 7 months since I ordered and paid for my miner and still nothing.  Even their own customer service's blog (BFL_Jody) is false.  They claim they have shipped ordered that they have not.

Now they have the audacity to ask for more money to upgrade to their newest miner.  I'm so done with this company and based on the response on their own forums, so are hundreds of other customers.  There is no SINGLE POSITIVE post that I came across in the customer service section.

If you're thinking of ordering from these people, trying calling them to see if you can get an actual person on the phone.  Then read a page or so from their forums.  Then if you still think they will deliver on time or provide any customer service, go ahead and order.