I am so disappointed with the switch to DHL. The very least they could of done was to give you the option to choose. I paid for UPS and expected UPS because of their timely express shipping.
My saturn was picked up on a Thursday by ups, I had it delivered on the following Tuesday and I live in Sweden about 250 km away from KNC. Not exactly "timely" IMO, I even asked before they started shipping if they had any other options for shipping but at the time they only offered ups and I didn't have time for local pickup.
UPS in Europe is most of the time a joke unless you live in a Large city, over in the US I have no doubt they are better than DHL since I think they have outsourced most of their deliveries over there. Here in Sweden at least it's the opposite where UPS are the ones contracting other companies and adding additional handling and sorting time, you can also forget about tracking your delivery once UPS hands it over to the local delivery company.