'Fraud Technical Support' by the FBI Internet Crime Compaint Center (IC3) the agency released a public notice regarding the increase in fraudulent activity. By 2017, they receive 11,000 complaints with a total loss of $ 15 Million.
IC3 notes that criminals act as security, customers, or technical support representatives who offer to resolve the issue. And when contact is formed, they go to their plan.
How do i interpret this ? Are the federal bureau of investigation trying to create a FUD here and are they genuinely trying to make regulations to prevent this from happening?