When you use cloudbet there are 2 things that you can take for granted.
1) it you lose the bet, the ticket will be graded IMMEDIATELY as a loss.
2) if you win the bet, you can wait for HOURS or DAYS until they grade it as a win and you can withdraw your money.
At this moment, more that 24 hours have passed and my ticked is still "pending". I've emailed them twice and i get no clear answer of how long this will take....
Hope this post helps so they can decide to grade my ticket.
Here is a screenshot of the ticket i placed --->
https://imgur.com/9pyav6ZI did not find these website's name in the badbitcoin.org site. I hope they would not scam you. I suggest you to wait for a day of time and write a email to them, I am sure support team executive will come to assist you mate.
Else you can write a thread in the scam accusation section to report about them. Damn sure their owner or support guy will reply you there.