You're forgetting the most important thing they ask for after being given all the info end explanation: "please give me the bat file" 
Oh yeah, thanks for adding. 
But actually, that's really happened at this time. It seems like they can't find any info on this whole internet network with a ton of info on it of course. Or may they are too lazy.
Really? Wow
What's wrong with us then, being able to find anything we need in few minutes without asking the same questions on the forum over and over