Seriously? Fucking about with bits of cardboard in a multi thousand rig that's days old?

Mine arrives needing shit like that they will get it back, I paid for a working miner capable of a certain hashrate and anything less is not acceptable.
IT should have been here a fucking week ago too.

Read the site, what they are selling. That is what you should get. Simple as that. They don't deliver that, they are at fault.
You fucking about with it makes it vulnerable to them claiming you are out of warranty. Be careful.