2. Make sure any firewall on your Mac don't block Electrum.
If that green circle appears which means it is completely sync with the network which means theres no firewall blocking electrum.
I have same question too if the address being used to sent out funds is listed on view addresses tab.If not then he input the wrong address.
Yes, it would be stuck on "syncronising"... or "not connected" otherwise.
There are 2 possibilities maybe you put a wrong bitcoin address or you use a fake electrum wallet.
I wast aware with that fake electrum wallet,if theres one then it might be a reason but the thing always comes to my mind which this would be an error in inputting the address because its very impossible for those funds not to be credited or doesnt show on the entire history of transactions in electrum.
There are fake versions of every piece of software if it's widespread and lucrative enough to do.
@OP, can you hash the installer and check it with the has from electrum.org and the github repository?
I recently decided to upgrade computers and sent BTC from my old BTC Core to an Electrum wallet on the new machine. I confirmed the address about seven times, twice with a second person.
Were you speaking it to them or were they just referencing the two? IF it was the first, then if you put a capital instead of a lower case for example, that'd throw off the send. It wouldn't throw it off by too much though as there last 7 digits of the address for bech32 for example are a checksum so the transaction should hopefully run into an error. EDIT: I tested this and it does produce an error when the checksum fails with an "Invalid Lines Found" error.