Hi pinarello. I'm sorry to hear that you were having issues with our previous trading engine. If you feel that your issue is still unresolved I would suggest reaching out again via support ticket. Please note that we upgraded our trading engine in early January and trading has been running very smoothly ever since. We encourage everyone to have a look at our new trading interface trade.kraken.com as well!

Please drop by our Bitcointalk thread if you need anything else.