Ninjastic
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Board Gambling
Re: Primedice.com | Creators of Dicing 🎲 | 20 Billion Bets | 112+ BTC Jackpot!
by
veleten
on 04/04/2018, 17:01:00 UTC
Quote from: MinerHQ on April 01, 2018, 03:54:55 AM
Quote from: Real14Hero on April 01, 2018, 02:54:56 AM
Quote from: MinerHQ on April 01, 2018, 02:44:27 AM
Quote from: RGBKey on March 31, 2018, 06:24:35 PM

I did have to provide proof I was the owner of the account to get back in. I had a recovery email set though.

Then something not correct here. Did I miss anything to understand this issue?

What kind of documents do they ask to prove your ownership?

Why do they need you to prove your the owner of the account and when you already set a recovery email? It is very simply you request for a password reset and recover back your account from your email.
Basically these questions are asked while recovering accounts  or unlocking them :
What is the username you want to recover?
What country did you most recently log into your Primedice account from?
What state/region did you most recently log into your Primedice account from?
What ISP (Internet Service Provider) did you most recently log into your Primedice account from?
What is your current public IP address? (you can find this on Google Search engine)
What is your deposit address?
What email is connected to this account?
What email is connected to this account?
Have you sent or received any tips from other account, and if so, please, tell us the usernames?
Have you referred any players to our site and do you have affiliate commission on your account; if you have - let us know what amount you got so far from the commission?

Apart from this a signed message from your address which you used to deposit will also act as a very solid proof.

Thanks for the details.

I still didn't understand why one needs to prove their ownership when they already set up their email ID in their account?

Unless if they didn't set up email id and ask for support help then they can ask these questions but OP mentioned that he had set up email in his account but still went through this process of proving his ownership.

because your email could have been hacked or you could have lost access to it
it is better to make sure the person who is asking to get the account back is the original owner
I was logged in on my main so didn't have to provide any details,but had to do so for my bank
it took some time,yes,was nothing too exciting of course,since you had to answer questions
but I got access back pretty fast and kudos for the support team for not making it more complicated than neccessary Smiley