Agreed. I would go even further.  When people submited orders to buy USD / sell BTC they should have given a big warning that they cant actually deliver the USD to you.    The absence of this warning caused me to buy back the USD 9 weeks later (once I realized they weren't going to honor the trades) .  Their press releases misled me into believing they have solved their withdrawal problems after the 'brief hiatus' .  Had they been honest, I would never have done the original trade.  They owe me at least the commission and spread on the trades.