Well, I got an answer for the suggestion for upgrading the BJs orders into sierras:

Actually, the hardware and cases for this batch of Baby Jets have already been purchased.

We understand and appreciate your concerns.

However, per our Terms & Conditions, we are still within the anticipated ship window for our Batch 1 order to ship by December 31, 2013. Our First Batch customers are still going to receive their machines before anyone else and have been given the MPP free of charge.

We promise to continue to keep all our customers up-to-date with the newest information and developments with our products.

I can simply take out some clear ideas:

- Which parts are different from the BJs and the sierras ? They said just the case, now they have "hardware" purchased. I will pay for the case if that the excuse they want to give me.

- We understand and appreciate your concerns, but we dont care even a little I will add.

- By the "anticipated ship window" is clear that they covered their backs really well as we already knew in advance and it seems that they will stick to that date. I am afraid mid November may not be the final delivery time at this point.

- HF simply dont care about their customers, even they are the first batch, they are really late or they offer others better choices.