It was not signed by their CEO but anyway you are right. I write them a lot of reasons and explanations for them to take into consider.

By the message it was clear that they have not even read them.Now you tell me its also the same message you got this makes it even worse. Yes, they take so much care about their customers, they got the best contracts with the best factories out there, last and best technology on the market and....and ...NOTHING !

Hashfast is turning worse every day that comes through. Anyway, I asked them for the terms of sale of the day of my purchase and I am still waiting. I have answered them again to this message and tomorrow will try to speak with Jhon. Lets see what they do with the last chance I am giving them.