I wouldnt believe this project, begging for personal information to be able to withdraw tokens bought during ICO. It sound to me like datakraken.
Guys dont fall for it, there are alot of companies paying good money for your personal information.
Asking about this on telegram resulted in instaban, admins are clearly not able to deal with constructive critique and/or questions.
You could have warned investors that they DO need personal data to get their tokens.
You acted in a completely unfair way towards investors.