Nickname does not differ.
Ten days after the withdrawal, Cloudbet asked KYC.
I sent the documents and again I need to wait for an unknown time.
The sportsbook industry usually uses different rules regarding time. Withdrawal takes from 0 to 48 hours. The KYC procedure is from 24 to 72 hours.
But in Cloudbet you say only "you have to wait/ it all depends on the complexity/ we'll be back as soon as possible".
Thanks ttr, I will look into this for you and discuss the issue with our support team, I'm sorry for the problems you're having. I have also raised your feedback regarding withdrawals and KYC procedure.