I think they are pretty active on social media. I agree though, it would be much better if they were active here and gave us updates on how much sold, and other real time stats. There is not much time left, so I guess we will just see soon.
Can you ask them about the cause behind neglecting the community in here, I am very curious about it and hopefully they have something concrete..
Which social media they are active on? I'm mostly checking bitcointalk, and I don't really know if they wrote anything on other social media.