not sure if maybe theres just no message or anything but i'm trying to withdraw and when i input my address and amount and press withdraw nothing happens, no dialog like "withdrawal processing" or similar but its still showing a balance so i'm guessing its not going through. help?
Shortly before your post, one of our early investors withdrew a large amount, leaving the hot wallet almost empty.
When you try to withdraw more than is in the hot wallet, you should see an error message added to the bottom of the withdraw dialog, like this:

At some zoom levels the warning doesn't fit; a scrollbar appears on the dialog and you have to scroll down to see it. And on some devices, like phones, the display is too small for the error message to be visible.
Either way, I refilled the wallet shortly after it was emptied, so you can just try again.