3i - Still missing around 320 of 500 coins
As soon as there is a problem with the pool, admin should put a notification banner on the miner page like other pools do when there are problems and also post an update on here to make sure miners don't flood the topic with the same questions.
We just want to know what is going on, after all, it costs real money to mine and losses can never be recovered.
Given the frequency of scams there is little wonder most people get on edge pretty quick. Best way to combat that kneejerk is early and clear communication from the admins.