Post
Topic
Board CPU/GPU Bitcoin mining hardware
Topic OP
Help contacting Butterfly Labs
by
jon@bitcoinads.com
on 26/10/2013, 06:14:01 UTC
Hey

If anyone here knows someone at BFL or any method of getting in contact with them i'm trying to get an update on my order (10193).

It was for a Single SC placed in oct 2012 and I noticed that orders after my purchase have already shipped. One day my order status changed to 'On Hold' and I have come to understand that means they aren't shipping it.

I have sent emails and left voice messages from Sept 18, when I realized my order was missed but haven't been able to get through or a response. The phone line message box was actually full. Last week I posted on their support forum a couple of times but it looks like they block any new posts. I private messaged a person on the forum answering other people with similar issues but so far no response.

I did not charge back the order but I have no clue on what is the issue with my account.

Any help would be appreciated.

Thanks
Jon