Hey
If anyone here knows someone at BFL or any method of getting in contact with them i'm trying to get an update on my order (10193).
It was for a Single SC placed in oct 2012 and I noticed that orders after my purchase have already shipped. One day my order status changed to 'On Hold' and I have come to understand that means they aren't shipping it.
I have sent emails and left voice messages from Sept 18, when I realized my order was missed but haven't been able to get through or a response. The phone line message box was actually full. Last week I posted on their support forum a couple of times but it looks like they block any new posts. I private messaged a person on the forum answering other people with similar issues but so far no response.
I did not charge back the order but I have no clue on what is the issue with my account.
Any help would be appreciated.
Thanks
Jon