For me this project is like a scam, they send every time an password reset.. but i don't have an account there, so they like a trying to get my password and use them on other cryptowebsites, thinking that i'm using one password on all webs. May be i'm wrong, but i think this is a scam.
I think you need to clean the cookies of your browser. or ask for help in support. At me such does not occur never.
Can't you read? He sais he does not have an account there. In order to contact support you need an account. From the looks of it after having started out as a scam it seems to have resulted into phishing as well. Try holding one of your conferences here in Europe, you would get arrested after a severe beating from the scammed.