Hi. Anyone having issues with withdrawals? I have over 70,000 USD worth of withdrawals stucked in pending for 4 days now. Support team kept telling me different reasons and different timeframe over the course of a few days. Live Chat is also not working anymore. Any FJ admin that can help assist?
To add on. I have deposited over 50,000 USD of BTC and XMR over the course of a week too. So I am really worried about this withdrawal.
This is not to discredit FJ. I have withdrew successfully from the casino previously. But this amount is bigger than usual and all of a sudden it gets stucked for no logical reasons. Please help
From what I know certain members of the team were taking this weekend off and perhaps there was something about this particular withdraw of yours that needed some extra attention from someone at top of the chain? (I've been in talks to them regarding implementing someone with maximum clearance that will work when they are not).
From what I know David will be back tomorrow, have you tried the support email?
Hopefully there won't be any issues, as you say you've been able to withdraw previously and I can't see why this would be any different..