@SDMOD @SafeDice
Are you going to let us recover lost usernames and passwords? I haven't been able to connect to my account for now months ... I also sent a mail to the support many times but I didn't get any help yet.
Of course they do, I believe they already posted their support email there and you should contact them by emailing them. You can see it on a few posts above you. Btw if there is no money or no deposit at all for period of time, why dont you make a new account with a good security of course so there will be no this kind of problems occur
I know that you can email them. That's what I've done. I meant are they going to add an option on their website to recover lost passwords and account names like almost every website by simply clicking on "I lost my password/username" instead of emailing them. That was my point
safedice has never been famous for the extra fast support timings
just read the thread^^
it became better as of recently but still,people are complaining that they cannot get into their accounts for days and that is unacceptable
you have to be patient,messaging here won't solve your problem,try to pm them and nag the support as much as you can
I know it can be a drag waiting for your account/money to get unlocked and safedice should have the automatic recovery option long time ago