Hello, Exchange issue is getting resolved the api we used by other providers been blocked due to some reason and we are trying to get it fixed as soon as possible. And all who lost the coins in this will be reverted back as well once its fixed.
And we are also closing some of our faucets for sometime till we fix our issue of payments so user balances won't get pilled up.
We know its hard to trust sites now a days but we can assure you we are here for long term just some problems we are facing as we are new. But we will get it all fixed till then please bear with us.