Post
Topic
Board Exchanges
Better do not use HitBTC exchange!
by
testingtester
on 11/04/2018, 05:59:26 UTC
About a week ago i thought to give them a try and made a little test deposit. But not even this 1st step was working out: How I learned later, the coin was "in maintenance" and "deposits offline". Still HitBTC let me deposit and not even gave a warning about the offline status.

After the coins arrived at their given address they moved them away to another address very soon. When I opened a support ticket about this issue they came back with standard text. After requesting an update some days later, they did not respond but just closed the case. I reopened another one including all the info of the original one with the request to refund my payment and still get no answer for days now.

So even if they would do the refund eventually, it is me staying with the risk as I can not sell these coins in the meantime. So I can only warn everybody to use this exchange.