This is definitely supposed to be a moderator issue, if it relates to allegedly breaking some forum rules and has nothing to do with the member who left the feedback!
It is not a moderator issue, the trust does not break any forum rules. Some people like to also give negative trust to people who they believe to break forum rules, in addition to reporting the user to moderators. They are allowed to do that.
so it appears the users have no recource and are the mercy of other powerusers if they decide to give negative trust for any reason. I realize mods are busy with so many members, we are willing to pay some fee so the mods or the guy that left the feedback can look into it, but it's impossible as there is no way to contact anyone?!