Post
Topic
Board Securities
Re: [BitFunder] G.ASICMINER-PT
by
Ukyo
on 30/10/2013, 19:03:13 UTC
WeExchange has many many support tickets, all being handled in order.
There are technical issues with bitcoind timing out due to maxing out excessive ram & cpu no matter how much is made available to it.

As I stated, there are thousands of requests to be handled currently between ID requests, multiple duplicate id requests that still take time to process, users with multiple tickets asking when their id requests will be handle, users with real support requests, and users with multiple tickets open when the real requests will be looked into, not to mention all of the support tickets on BF, and the PM's I receive here, and all the code and prep work for the upcoming updates to BF as well as id verification's that need to be completed less than 48 hours from now, as well as continuing to spend time trying to identify the issue with bitcoind.

Contacting me directly is not a good reason for me to give anyone preference over another. The more time I have to spend answering questions of 'how long' and duplicate tickets, the longer it will take to get to the actual problems.

Rewriting the whole withdraw mechanism for constant retry's is certainly a good 'patch' fix but there is no time for that right now and will be at least a week out.

All users are being handled in order. No exception as it is not fair to someone else.
Now, I am going back to focusing on handling requests.

-Ukyo