Re: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014

@SDMOD @SafeDice

Are you going to let us recover lost usernames and passwords? I haven't been able to connect to my account for now months ... I also sent a mail to the support many times but I didn't get any help yet.

Of course they do, I believe they already posted their support email there and you should contact them by emailing them. You can see it on a few posts above you. Btw if there is no money or no deposit at all for period of time, why dont you make a new account with a good security of course so there will be no this kind of problems occur

I know that you can email them. That's what I've done. I meant are they going to add an option on their website to recover lost passwords and account names like almost every website by simply clicking on "I lost my password/username" instead of emailing them. That was my point

Hi there,

Yes this is actually in the plans but we do have a few other features that we're trying to roll out prior to it. The only issue with recovering lost passwords is that SD offers the use of "temporary accounts" using a secret key, which is impossible to be validated other than manually through signing a message with a BTC address that was used to send to the account. Furthermore, since SD doesn't require an email to sign up for even a regular account, most would not be able to use a forgot password function. One thing we may do is set it up where you can validate your account automatically through signing a message with a BTC address used to send funds to the account. The only issue here is that since SD offers XMR and BCH as well, things can get a bit confusing.

Anyhow, this is duly noted and I will pass it along to the admin. In the meantime, please do not hesitate to PM me on here if you need assistance with getting into a past account. I'll do my best to assist you with it