Re: Primedice.com | Creators of Dicing 🎲 | 20 Billion Bets

Think I did something stupid or my timing was really bad. I sent a deposit right before the site went down and thought I wrote down the right account name and password but the deposit address is different and nothing is in my account.

Can you verify if the addresses where changed due to the upgrade so I can eliminate one aspect of figuring out where I sent my funds too?

Much appreciated if anyone can answer that aspect for me.

This is my transaction as well if that helps any:
https://blockchain.info/address/1LKYTDfdoXsYhWZUkp3JGfr6SxzXhiDb1S
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Update:
Not really getting any clear answers from support,they are unable to tell me anything and just tell me to be patient.
Asked some straight forward questions and get the same reply. They must be overrun with the system or have lost my transaction.

Addresses were indeed changed, support will credit your deposit. Sorry, I thought we would be able to automatically do this!

This is all I wanted to hear from support and you just made a ton of anxiety disappear. Think my last exchange with support was me losing my mind as all I wanted them to answer was that the address matched my account or not. So this is good to know and I can get a good nights sleep. Cheesy

Day 3 since my deposit and still nothing. Seeing all the issues I am left to think that this going to take weeks if at all.

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(( 3 hours later))
EDIT: Going to stay on this issue like a badger because I feel like it is to small a issue for them right now and the longer this goes on, the more likely it never gets resolved.

Everything will be resolved as soon as possible. I never had any problems with PD and I'm also waiting for some issues to be resolved. Go outside, clear your head a bit and your problem will be solved. You are not the only one.

I get the need to defend a site from attack but look at the timeline. There was no warning that the site was going down or that addresses where changing because of that. At first I was led to believe that it was my issue and I backtracked to find this was not the case, but still
nothing was cleared up till I talked to different support to piece together the issue through drips and drabs. Sure they where only working with the information they had available but I am giving my side of the issue and how it feels to not know where my funds are! Patience is something I do not have much of as we head towards 4 days of waiting.
Also have not seen anyone with the same situation post,pretty sure it was just bad window of going down before my first confirmation hit.
Only other people I could see being effected are people using old addresses without checking the site.

I'm shocked this hasn't been solved for you yet. Send me a PM with your Username and I'll look into it myself.

Edit: resolved