Overall this visit exceeded my expectations.
Really? You must have had really low expectations then, because unless I missed something or you were asked not to disclose it, judging by your report alone you were told absolutely nothing and were shown absolutely nothing. Well other than that they are human beings, but I dont think anyone doubted that
This was just a social visit I had a support ticket for since August. I simply didn't have time to visit before. The plan was to see the office, do a meet & greet with the team and have some coffee with Cara to cover some of the forum questions.
Nothing has changed no product
Correct.