Hello!
My problem is only 300 PascalLite, and it can not be solved within a year. During this time, I created four detailed tickets (#57341, #90760, #94836, #203000) with all transactions and block chains, and in the responses only template apologies, although the error is caused by Cryptopia. A self-respecting firm would have compensated this trifle long ago. Be careful when working with Cryptopia. Think about whether you need to trust them if they can not solve such a small problem. They ignore their customers.
P/S. I saved the screenshots of all the tickets, if someone doubts that I'm right, I can send.
