Post
Topic
Board Service Announcements
Re: Cryptopia Cryptocurrency Platform Services and Development
by
Bayard2018
on 12/04/2018, 17:37:26 UTC
Hello,

I believe I may have been hacked, my 2FA pin has stopped working and I can't log into my account anymore, can an admin get back to me as soon as possible?

I believe you'll not get any help here. Most likely you need to submit a ticket. Go to https://www.cryptopia.co.nz/UserSupport , on the drop down Category : Account > Subcategory : Compromised Account, then click Create New Ticket. I'm not sure if how long it would take though before getting a response and action.

I cannot log into my account so I cannot submit a ticket, I have sent an email to support but I thought I might get a quicker response here. There is no support from Cryptopia here?