So far on discord, the rumor on how RVN from 3I was distributed: they took average shares for those who kept mining there during all the problematic week. Even though, everyone was recommending to switch pool, If you switched pool, you are the ones who didn't received their coins because your shares got diluted through hundreds and hundreds of blocks... That would be very unprofessional if true.
If that's true, I think calling it unprofessional is being kind, as 3I themselves were telling people to mine elsewhere until everything got sorted out.