this is a bureaucratic matter and you should ask the bank or hire a lawyer to solve your problem, is easier this way because here you will not have the necessary advice to solve your problem. many people have the habit of asking questions here in the forum and forget that in real life they can seek better help. You can go in the mining section ( Mining support ) and ask that question, maybe they will have the answer, but my advice is seek advice from a lawyer and go to the banks to consult