Note that I removed Benson Samuel as moderator, but only because I view the situation as potentially too much of a conflict of interest. I have no reason to doubt Benson Samuel's character.
The private keys were held by CSO Amitabh Saxena and the company has filed a case against him, his response to the way in which the funds are hacked are just flimsy and i do not think Benson has anything to do with the loss and the company has ensured that they will be crediting its users, it is a really unfortunate situation and with him being removed as the moderator i hope the local board wont be a junkyard.
Coinsecure has mentioned that if lost funds found they will refund BTC to users, if lost BTC not found they will refund balance 10% in BTC and 90% in INR at price as of 9th Apr 2018.
Looks like inside job.