It's been over 24hrs since I bought mists of panderia - world of warcraft. No response to emails, nothing. I wish at least they would give you some kind of confirmation or let you look up your purchase to see the status. I just feel like I'm flapping in the breeze here...
Over 48 hours and nothing

Maybe try contacting them again. This looked like a good website but seems to be having a lot of trouble lately.