Hello Patrike,
I had a rig that for some reason can not upgrade to the 4.7.3 remote service. It can't be uninstalled manually because it says it's not installed... though it's still running, AM can't control the rig. I've tried uninstalling/reinstalling both services with the Remote Service Configuration tool, but that doesn't seem to do any good. When I try to manually install the new 4.7.3 MSI it says it can't find a noteservice.msi to complete the uninstallation of the old 4.7.2 service. I've look on my other rigs that did upgrade successfully, but this MSI is no where to be found.
Are there any manual steps to uninstallation/cleanup of the remote service from a rig so I can start fresh?
Hi,
Please check out this tool from Microsoft that can be used when a MSI-based installer isn't behaving as it should - and this can be used to force a removal:
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed