I spent almost 4000 US dollars on genesis mining Monero contract (5000 H/s). Since Dec 2017 when my contract began, I received a total of only 1.2 XMR. They have missed 52 days of payouts! You can find so many complaints on twitter and other social media. Thinking of what I can do to protect myself and other people. Any suggestions to my situation?
Be aware! Do not fall into scam, folks!
Discussion on filing law suit and other measures in reddit:
https://www.reddit.com/r/GenesisMining/comments/8bwl8b/its_probably_time_to_start_organising_a_lawyer_to/Tons of people that are experiencing the same issue:
https://www.reddit.com/r/GenesisMining/comments/7ivo8r/no_payouts_since_beginning_of_december/https://steemit.com/bitcoin/@hw-enthusiast/genesis-mining-missing-payouts-againhttps://www.reddit.com/r/GenesisMining/comments/7xsd4z/again_missing_8_days_of_eth_payments/And the problem is still persisting apparently, even though it was first noticed way back last year.
What I suggest you do is take screenshots of all the proof of the missing payments, organise it nicely and send it to the support. They are the only ones that are able to help you, in this case. Do you know by the way why this might be caused? is it because your contract has been terminated due to insufficient profits to pay for maintenance fees?
But again, there is a reason why we advise against investing in cloud mining, even Genesis. They are all shady businesses. And this is a prime example of why, your profits are completely in their control, and if they say that you shall not make profits, you won't.