Thank you for looking into this ffssixtynine,
I've got 5 btc locked up. It may not seem like much compared to others but I would be sad to lose it.
I've called the number 5 times and each time they put me on hold, tell me they're in a meeting and say they will call me back. Still haven't been called back or told what's going on.
Super frustrating

People are not going to get personal communication. I'm not saying I think that's right because clearly I don't, but that is the way it is.
I'm confident that the issues are being worked on even if things are not what they should be.